IT-директор
Константин
Возраст
61 год (03 Января 1965)
Город
Москва
,
м. Университет
Возможен переезд в другой город
Полная занятость
20 лет 3 месяца
Производство / Промышленность
• Managed an international team located in Netherlands, France, UK, Malaysia, including outsourcing team from India
• Provided corporate SAP support all over the world, Production and Supply Chain modules:
• Implemented the Global ServiceDesk system following ITIL recommendations
• Introduced 24/7 support model round the globe
• Created the Global Customer Satisfaction Monitoring and Feedback System in ROCKWOOL Group.
• Improved SLA KPI fulfillment for 20%, Customer Satisfaction level – for 8% for the 2013/2014
Производство / Промышленность
• Created IT infrastructure from scratch
• Built efficient relationships with internal customers and reduced number of complaints from the business side by creation of the single point of contacts for IT matters (Customer support, data center, LAN, WAN; Telephone systems; Videoconferencing)
• Managed the IT infrastructure projects at the four new factories in Russia including due diligence, cabling, channels, network equipment, telephony.
• Carried out IT procurement at the company
• Planned and tracked the budget in the region. Reduced budget by using of global contracts.
• Complied local setup with the requirements of headquarters
Информационные технологии / IT / Интернет
Vendor Relations Manager (Microsoft, Oracle, SCO, etc)
Банки / Инвестиции / Лизинг
.
Высшее (Специалист)
Москва, 1982 — 1988 гг.
Presidential Program of Management Development
Academy of National Economy and Public Administration (Corporate Management)
4 февраля, 2026
14 сентября, 2016
10 июля, 2009
50 000 руб
Nicolas Nicolas
Город
Москва
Возраст
55 лет ( 8 декабря 1970)
Опыт работы:
9 лет и 3 месяца
Последнее место работы:
informatik , analitik , prepodavatel po informatike, INRA
09.2001 - 07.2009
Резюме размещено в отрасли
