Экскурсовод/Сопровождающий туристических групп

Описание

VERANIKA BAIDALAVA
⦁ Tel: +971 -5255 -50179 ⦁ email: veranika.baidalava @gmail.com ⦁ Dubai, UAE
OBJECTIVE
• To seek employment in an organisation where I can obtain a challenging
role to effectively utilise my skills and experience in Sales & Marketing
oriented jobs .
EXPERIENCE

• Approx 3 years experience in Sales and Tourism .

PROFESSIONAL SUMMARY
Sales & Quality Manager, ‘Visit Russia ’, Moscow March 201 6 to present
• Tourism tour sales .
• Plan, organize and coordinate customised tours for Guests.
• Act as Interpreter and assist Guests with travel /tour related issues.
• Reception, management and minute to minute coordination of large tour groups maintaining high
quality standards.

Guest Relations Executive, Hilton Double Tree Hotel, Moscow, Russia August 2015 to January 2016

• Reception, coordination and resolution of Guests ’ issues.
• Banquet assistant on as required basis.

Sales Executive, Elite Tours, Belarus January 2015 to June 2015
• Sales, planning and conduct of tourism tours

Trainee English Teacher, Pri mary school, Belarus September 2013 to June 2014

Tour Guide, Northern Cyprus May 2012 to August 2012
• Tourism tour sales .
• Plan, organize and conduct of tours for Polish & Russian tourists .
• Act as Interpreter and assist Guests with travel related issues.

Sales Executive, Grevtsov’s House, Minsk, Belarus October 201 1 to March 201 2
• Sales & marketing of Economi c magazine ‘The Main Accountant’

Hostess – Restaurant ‘Juniors’, New York, USA June 20 09 to September 20 09

• Assisting guests with bookings, menu, controlling the restaurant sectors and service .
• Banquet Assistant.
• Billing & documentation .
HIGHLIGHTS
• Proficient in MS Office
• Result orientat ed with excellent sales , marketing and client management skills
• Responsible, Attentive, Diligen t with capability to rapid ly assess situation
• Quick learner with a bility to work well under pressure
• Good organizational skills and c ommitted team player
• Meticulous , methodical and highly organized with eye for detail
• Good written and oral communication skills in English, Polish and Russian

VERANIKA BAIDALAVA 2


EDUCATIONAL QUALIFICATIONS
• Bachelor s degree in English Literature f rom Minsk State Linguistic University , Minsk, Belarus
(2008 – 201 3)(5 years)
• Diploma in Tour Guide from Wshechnica Polska , Warsaw, Poland (201 0–201 2) (2 years)

PERSONAL PARTICULARS
• Date of Birth - 23 July 1990 (26 Years) , Lida, Belarus
• Marital Status - Single
• Nationality - Belarussian
• Language proficiency - English, Polish, Russian


• Available for employment at Dubai, UAE from 23 Oct 2016 onwards
• References – Will be furnished on Request