Стюардесса

Описание

VIP CABIN HOSTESS

Experience

June 2020 – Present – Cabin Hostess CL 604
MJET
 Commercial VIP flights
 Organization of VIP service on board
 Cleaning, maintaining order and cleanliness
 Ordering food, searching for restaurants, making menus

January 2018 – June 2021 – Senior Steward
Russian Railways / Sapsan
 Preparation of priority class salons for passenger reception
 Meeting passengers
 Organization of First and Business Class passenger service
 Creating a favorable atmosphere
 Conflict resolution
 Cleaning, order and cleanliness control
 Coordination of the work of employees











Anna
O kasheva


Tel .:+7 911 086 -40 -05
Mail : anjutaokasheva@gmail.com
Homebase: Moscow
Citizenship: Russian
Federation/Ukraine
Date of birth : 21 DEC 1995
Weight : 58 kg
Height : 164 cm
Marital status: single

Foreign languages
English – Upper Intermediate

Documents
ID -card
Passport of the Russian Federation
Ukrainian passport
Health book
Education

2015 Russian Academy of Folk Art
Economy and Public Service
Specialty: Banking

2020 Business Aviation Flight Attendant Sc hool “Jet Service”

 Elite class service training. Art of hospitality.
 Haute cuisine. Gourmet style food presentations. Silver
service.
 VIP -psychology tr aining.
 Altitude Related Conditions.
 Catering order training. Cost saving catering. Practical
Culinary
 Sommelier course, premium alcohol.
 Modern design and floristic.
 Corporate Flight Attendant Grooming. VIP -protocol and
precedence.
 Pre -medical first -aid on board

Additional information

Dual citizenship: Russian
Federation/Ukraine.

I work great both in a team and
completely on my own.

I maintain high performance even
under heavy loads.

I know the psychological aspects of
servicing passengers of priority
classes.

Computer skills
A confid ent Internet user, Microsoft
Office

Hobby
Academic painting
Fitness

References
VIP Flight Attendant School
«Jet Service »
+7 (499) 340 -08 -90





Additional education

 2018 School of Service, SZDOSS, Saint Petersburg
 2020 Course "Premium Alcohol", Wine&Kitchen, Moscow



Hard and soft skills

 Benevolence
 Tact
 Effective communication with VIP passengers
 Flexibility and ability to acc ept someone else's point of view