1st Line Customer Support Manager

Описание

HAZZAN, O motola Oluwasegun
+7916-912-00-85
segunhazzan @gmail.com
Buyanovskiy lane, Tomsk, Tomsk Oblast, Russia
Career Objectives
To accomplish prescribed goals, both self and organizational, and assigned responsibilities by
providing inherent skills necessary for the growth of the organization and subsequently,
honing my skills .A business minded individual with amethodical approach to working and
an eagerness to learn and develop personal skills in apractical setting .
Education
Tomsk State University Tomsk, 2020
 Computer Security (On-going)
Conferences and C ourses
Volga State University of Technology Volga, 2021
 Life safety (Course)
Tomsk State University Tomsk, 2021
 Russian as aforeign language (B1) (Certificate)
Kazan Federal university Kazan, 2020
 Dictation in English Language (Certificate)
Key Skills
 Accomplished communication skills in English language
 Ability to take the initiative and work well under pressure, ensuring strict deadlines are
met and desired results are achieved
 Flexibility, whilst maintaining enthusiasm and commitment to each project
 General computer expert with excellent proficiency in file editing and organizing

Work Experience
Freelance Project Manager
(April 201 6–August 2019)
Duties included :
 Making budgets and general contingency planning for projects
 Making bills for project bidding
 Ensuring projects are completed on time and are done meticulously
 Arranging both internal and external events
Federal Ministry of Power, Works and Housing, Nigeria (Part-time)
(January 201 6 –August 20 19)
Duties included:
 Assisted budget and contingency planning
 Observer in site handling over
 Monitoring and reporting work progress
Marketing Officer, Azzane Ventures Limited, Nigeria
(February 201 5– October 201 5)
Duties included/Key results:
 Demonstrated resilience and ability to up-sell products
 Significantly improved negotiation skills, regularly converting customers from point of enquiry to sale
 Listening to client complaints and employing the company ’sbest practice when responding