CIO

Описание

1998 – 2003 at Russian State University of Trade and Econom y, Moscow Specialty: IT and Economics Degree: Specialist (5 years)


Regularly pass various trainings since 2005 to extend knowledge and strengthen soft skills and hard skills to improve management skills and to keep understanding of main technology and commercial trends.
Salesforce Foundation SAP Hybris eComm 1C Software RedPrairie WMS AWS Foundations AWS ML Understand REST API Visual Basic Expert Microsoft Sys Admin Microsoft DT Supp ort Cisco Admin Basics
SEO Specialist Agile Professional PMI PMBOK ITIL Foundation GDPR Basics PII Protection Product M anagmnt Presentation Skills Conflict Managmnt People Managmnt


IT Operations IT Governance Budgeting Procurement Vendor Management Service Management People Management Product Management Waterfall Agile and Scrum
Information Sec. Risk Management PII Protection Network Design Business Analysis Lead Software Dev. WMS CRM Retail IT eCommerce


English – fluent German – basic


Age 42 Married 3 children

mob: +7 926 244 9797
mail: victor.novozhilov@gmail.com
skype: victor.novozhilov
web: www.linkedin.com/in/vnovozhilov Availability for contact – 8am to 10pm

Victor Novozhilov curriculum vitae

IT Executive or IT Business Partner
in International Company


I am IT expert with 2 5 years’ experience gained in different industries and in big international companies with Global environment . Implemented various solutions based on Microsoft, SAP, Oracle, 1C, RedP rairie, Cisco, IBM, HP, DELL , Fortinet products, hosted on-premises or cloud infrastructure. Experience d in enterprise WMS, CRM, and Retail systems. I have proven record of Global and local infrastructure and digital projects successfully delivered during last 15 years in Banking, Education, Sport Events, Retail, and eCommerce areas using PMBOK or Agile. I am f amiliar with IT IL and COBIT , as well as budgeting, can effectively manage USD 1,5+ mln annually, CAPEX and OPEX and planning . I am also f amiliar with PII protection based o n RF 152 -FZ and GDPR, as well as core Information Security and Risk Management and IT Compliance to drive audits . I have skills and knowledge to act as a team leader for organization of 20+ direct reports as well as executive and business partner to support journey to short -term and long -term strategic business goals.


Amway – 3,5 years
Sr. Digital Solutions Project Manager
January 2020 – Present Time
Direct report to Head of Digital Solutions Delivery based in Moscow. Lead digital and automation projects for Russian and Kazakhstan markets using Agile framework . Drive projects in International environment , coordinate project tasks for teams in different company’s centers of excellence ( e.g., in EU, USA, India, Malaysia , etc. ). Control documentation in Confluence and JIRA. Manage remote , outsourcing, and in ternal project teams of business analysts, architects, and developers, with 20+ members . Prepare and advocate solutions and roadmaps, drive changes, approve budget s and timelines .
Responsibility areas and achievements:
- Deliver eComm erce mobile MVP application integrated with SAP Hybris eCommerce and other Global systems via API and integration layers , based on AWS infrastructure. A dvocate budget of USD 1,2 mln and drive through prototype phase, development, integration, UAT and regression , performance testing . Involve different technical teams in EU, US , and India . Collaborate with Product Management to ensure that MVP acceptance criteria met , draft a roadmap for fu ture development . Assist to Global team in US and EU to use lift -and -shift approach and use achievement s in other markets and counties. Prepare for operational support from L1 to L3 and agree about SLA.
- Deliver Self Service POS Kiosk solution based on Wincor Nixdorf hardware . Develop checkout application integrat ed with SAP Hybris eComm erce and other Amway in -house systems . Drive through IT Security and Risk assessment, ma ke solution secured and compliant with PCI DSS , agree on network design compliant with security requirements . Drive development team based in Lithuania . Prepare for operational support , agree about SLA.
- Deliver Roadmap 2021 for SAP Hybris eCommerce which includes new features for supply chain, new payment solutions (Sber , Tinkoff, Kaspi) , integrations social networks (VK) and marketplaces (Ozon ), drive full stack dev , DevOps, integration teams. Support Product Management to a dvocate budget of USD 2 mln, and to manage roadmap and backlog . Manage resources based in Russia, Ukraine, EU and US A.
- Manage and deliver L2 and L3 support for 1C systems. Pilot new solutions based on 1C. Drive development for 1C Trade Management with wall-to-wall inventory solution , 1C HRM and 1C eVAT integrat ed with Oracle EBS (only for Kazakhstan ).
IT Business Partner / IT Department Manager
May 2018 – January 2020
Direct and functional report ed to CIO of the Global region (EU, Russia and Kazakhstan, India, South Africa) based in Germany, Puch heim , locally report ed to General Director of Amway Russia . Act ed as IT advisor for the Board of Management and for main company departments to advocate and drive approved IT initiatives and demands which aligned with business strategy and goals . Continuously supported HR, Finance, Sales and Retail Operations, Sales Support and Marketing Departments.
Responsibility areas and achievements:
- Provide d service manage ment and IT advisor y for the company strategy goals till 2020, incl uding implementation of SAP Hybris eCommerce . Support ed SAP Hybris eComm erce project team , act ed as an escalation point , ma de sure that operational support was ready for Go -Live and Hyper Care in 2020 .
- Managed PMO for Russia and Kazakhstan, drove 15+ different initiatives and helped to involve IT resources and existing solutions , approve IT budgets .
- Drove major IT changes and initiatives for end -user technology, infrastructure, business applications . Piloted project s of 1C HRM in cloud, Yandex.Cloud, Mail.Ru Cloud and presented them to business teams . Collaborate d with IT suppliers and vendors on Global and local level , managed contracts of USD 0,5 mln .
- Collaborate d with all main departments to collect demands and to form budgets of USD 2 mln for future periods. Analyze d business processes and business demands and guide d business through standard demand request workflow , found necessary resources in Global IT team s.
- Act ed as escala tion point for critical IT issues . Implement ed local IT team development and recruitment, ensure d that IT team is engage d, and effective ness was at high level.

CONTACT INFORMATION

EXPERIENCE

PERSONAL INFORMATION

HIGHER EDUCATION

ADDITIONAL EDUCATION

FOREIGN LANGAGES

CORE SKILLS

PROFILE

OBJECTIVE

EF English First CIS / Education First – 4 years
Regional IT Director
June 2014 – May 2018
Direct ly report ed to VP Country Director in Moscow and functional ly to VP Global IT based in London, UK. Manage d local IT team of 3 sub -ordinaries and 10 + remote and on -site engineers in 25 locations . Implement ed technology for education , initiate d local projects and dr ove Global initiatives , support ed them on Russian market. Implement ed IT security measures and IT policies compl y with Global ITSec policies and rules. Support ed sales process and customer experience managed in Salesforce , ensure d anonymization of PII. Was responsible for i nfrastructure design, implementation, and support with collaboration with Global IT. Assist ed for b usiness applications implementation , change and support (such as Salesforce , in -house apps and 1C ). Helped to develop new skills and competences in IT team . Took care of all IT operations aspects according ITIL and best practices . Planned CAPEX, OPEX, procurement and disposal strategy . Provide d regular report s to company management and EF Global IT management and projects stakeholders . Ensure d that IT strategy is aligned with business goals in short -term and long -term timelines.
Achievements:
- Developed 1–3-year IT strategy, aligned with business goals
- Audited IT operations, assets, policy compliance to set short term and long -term goals
- Introduced continuous IT improvements culture in IT teams
- Changed vendor management principles and procurement policies, made t hem compliant to Global policies and best practices
- Optimized budget to reduce it in 15% for CAPEX and OPEX
- Completed several infrastructure projects during 3 years with overall cost of USD 1 mln
- Reviewed and made PII rules and processing compliant with law , implemented solutions and new policies according to Government recommendations
- Optimized main IT services to balance outsourcing vs in -house IT Operations and reduced costs 10%
- Achieved 98% redundancy of all telecom lines along with cos t reduction of 5%
- Introduced ITIL main approaches and achieved 95% satisfaction of end -user’s vs 75 -80% before
- Introduced IT and IT Security trainings for stuff to improve usability and awareness
- Implemented IaaS for 1C TM and new fiscal legal requirements
- Implemented Cloud Contact Center solution and rolled out for 25 locations, customer calls retention increased from 75 to 97%
- Implemented continuous IT team evaluation and development, approved trainings and agreed on experience exchange with Global teams

CTS Eventim AG (Parter.Ru) – 2 years
Technology Manager in Sochi -2014 Ticketing Project / PM
July 201 2 – June 2014 (fixed -term employment contract)
Direct ly report ed to project Director. Lead ed development, implementation and support of ticketing IT solutions and services within project scope. Provide d ticketing services to Sochi -2014 Olympic and Paralympic Games and lead ed full cycle of IT related Project workstreams, buil t all required technol ogy solutions from scratch for company branch in Moscow and Sochi, introduce d necessary IT policies . Collaborate d with Olympic and Paralympic Games OC and suppliers in all IT related tasks and streams . Ensure d that appropriate support for business apps and infrastructure was provided from all IT teams based in Germany and Austria with highest quality and priority 24/7 during the Games Time . Provide d field IT support on all levels during the Games Time in all venues . Drove rollout process of infrastructure and manage d support team of 10 sub -ordinaries . Manage d complete project closure activities, such as infrastructure shutdown , disposal, contracts closure and project reporting to stakeholders and top management.

Mercedes -Benz Rus / MB Bank Rus / MB Trucks Vostok – 9 months
IT Infrastructure and Services Department Manager
November 201 1 – July 201 2 (fixed -term employment contract)
Direct ly report ed to Head of IT Operations and CISO based in Moscow. Took over t eam management for 12 sub -ordinaries, work ed with IT policies and develop ed and agree d SLAs and budgets with business units and MB legal entities , prepare d team KPIs, drove vendor management and procurement and approval process , assist ed with annual budget planning and control led OPEX and CAPEX, assist ed with strategy development to regional CIO , took care of asset management . Ma de sure the team is highly motivated and ready for Lean. Manage d project s and deliver ed results of IT initiatives – implement DRS for MB bank and financial services , relocate to new Data Center , implement Contact Center solution, implement Backup Solution .

Amway Supply Chain – 3,5 years
IT Department Manager
April 2008 – October 201 1
Direct ly report ed to Regional IT Manager based in Venlo, Netherlands and locally report ed to General Director . Provide d systems and infrastructure implementation from scratch in collaboration with IT experts from EU and USA , implement ed global IT solutions and b rought glob al systems landscape to the region . Recruited new IT team and manage d 3 sub -ordinaries . Create d and agree d policies and SLA with business and align ed SLA with local and global IT teams . Manage d team’s KPIs . Drove vendor management and procurement. Develop ed IT strategy and sync ed it with short -term and long -term business goals and requirements . Was responsible for budget planning and control CAPEX and OPEX. Deliver ed local and global IT pr ojects and initiatives for 6 locations in R ussia . Collect ed demand requests from business users and key stake holders in Russia and Head office in Venlo, Netherlands and form ed projects and project tasks for approved demands. Assist ed business in opening new warehouse locations and optimize d IT related to Supply Chain activities .