F&B Hostess to the 5-star hotel

Описание

Nadia Zakiakhmetova
Moscow
nadejdazakiahmetova@gmail.com
+7 937 840 19 29
Aspiring, enthusiastic and hard working Restaurant Manager with nearly five years of experience.
Winning attitude to deliver great dining experience, focusing on setting high expectations and raising
service standards.
Willing to relocate: Anywhere
Work Experience
Restaurant Manager
Manhattan, NY
June 2017 to June 2021
Managing a high volume restaurant & improving all controllable costs thereby maximising financial
performance. Also responsible for effectively developing, managing and leading the restaurant team to
provide excellent service.
• Responsible for the dining doom appearance, consistence of set up, food and bevarage service and
quality of the experience.
• Supervise daily restaurant activities.
• Ensuring Health & Safety and also hygiene procedures & standards are maintained.
• Having an in-depth knowledge of all menus.
• Responsible for recruiting, training & developing restaurant staff.
• Dealing with and resolving customer complaints.
• Maximising all business opportunities to drive sales.
• Communicating with the kitchen staff to ensure efficient food service.
• Advising customers on wine selection.
• Liaising with the Head Chef to discuss and develop the menu.
• Overseeing client bookings & reservations.
• Organising the daily and weekly rotas for the Restaurant’s staff.
• Purchasing stock, supplies and negotiating best prices with trade suppliers.
• Ability to create a great atmosphere & be a inspirational host.
• Monitoring sales and then writing informative reports for the restaurant owners.
Office Administrator
ATMOSPHERE KITCHEN & BATH - New York, NY
September 2016 to June 2017
• Promoted efficiency of administrative operations on behalf of upscale renovation company generating
$4 million in annual revenue, working with over 50 clients each week to address questions and concerns.
• Oversaw 4,000 square-foot showroom featuring cutting-edge kitchens and bathroom fixtures,
showcasing modern features and design trends for potential clients.
• Contributed to 35+ projects each year, working closely with project managers, designers and vendors
to ensure adherence to timelines and client specifications.

• Maintained websites for multiple subsidiaries, ensuring accurate and up-to-date information for
consumers.
• Created invoices and purchase orders for clients, promoting accuracy of financial data and processing
payments.
Office Administrator
GREEN CABINETS - Queens, NY
July 2013 to September 2016
• Worked with senior staff of boutique construction company specializing in custom cabinetry and upscale
kitchen remodels, directly contributing to more than 150 projects during tenure.
• Interfaced with suppliers of high-end materials including natural stone purveyors and countertop
manufacturers, working to fulfill client requests while adhering to budgetary requirements.
• Reviewed financial documentation pertaining to materials received and invoice payments, ensuring
accuracy of data.
Education
Diploma in English & French Instruction and Interpretation
ORENBURG STATE UNIVERSITY - Orenburg, RU
Skills
•Business Management•Client Service Standards•Vendor Negotiations•Quality Assurance•Problem Solving•Budgetary Oversight•Inventory Tracking Proficient in Microsoft Office Suite (Excel, Outlook), QuickBooks and social mediaplatforms, with ability to learn new tools quickly.•Organization•Scheduling and reservation
Languages
• English - Fluent
• Russian - Expert