Оператор колл-центра (удаленная работа)

Описание

Curriculum vitae
PERSONAL INFORMATION Maria Brovkina
Raunas iela, 44, Riga, LV-LV-2039 (Latvia)
+37120436953
kandushk@gmail.com
PERSONAL STATEMENT Originally from Tashkent, Uzbekistan. Came to Riga when entered Latvian University,
English Philology faculty. In the beginning of February, 2018 I have started my studies in
Huelva, Spain.
I consider myself sociable and responsible person. I possess a good memory and
communicational skills, and have free time for work. Fast-learning and punctual, mostly
arts-oriented. Have a great passion to languages, music, computer games, psychology,
science and nature. Currently in search for opportunities to gain experience in the
philological field.

WORK EXPERIENCE
5 Apr 2013–7 Aug 2016
Copywriter
"Contentmonster"
- writing creative texts on particular topics
- performing SEO optimization
- accomplishing additional requirements of the client
2 Feb 2015–18 Dec 2017
Private tutor (Japanese language)
1 May 2017–21 Dec 2017
Bartender
"Riga Park Hotel", Riga (Latvia)
EDUCATION AND TRAINING
01/02/2011–30/06/2016
Japanese courses certificate
UJC, Tashkent (Uzbekistan)
10 Sep 2016–Present
Bachelor in English Philology and Linguistics
University of Latvia, Riga (Latvia)
PERSONAL SKILLS
Mother tongue(s)
Russian
Other language(s)
UNDERSTANDING SPEAKING WRITING
Listening Reading Spoken interaction Spoken production
English C1 C2 C1 C1 C1
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Curriculum vitae Maria Brovkina
OLS, IELTS
Japanese B2 B2 B2 B1 B1
Nihongo Noryoku Shiken
Spanish B1 B1 B1 B1 B1
University test
Levels: A1 and A2: Basic user - B1 and B2: Independent user - C1 and C2: Proficient user
Common European Framework of Reference for Languages
Communication skills
Good communication skills gained from my previous work experience as a bartender and a tutor.
Good interaction skills and ability to reach a compromise in the relationships.
Excellent self-expression skills developed during the copywriting work.
Organisational / managerial skills
Good time-management skills.

Job-related skills
Wide knowledge on the language-related topics.
Excellent creative writing skills.
Capability of learning new languages in short time.
Good translation skills.
Digital skills
SELF-ASSESSMENT
Information
processing Communication Content
creation Safety Problem
solving
Proficient user Proficient user Independent user Proficient user Independent user
Digital skills - Self-assessment grid
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