Менеджер по работе с клиентами

Описание

Опыт работы

5.2007-11.2007
Senatorcompany Limited in Moscow, Service Customer Manager, Business Consulting Section
Support of Schlumberger Incorporation Company in:

- providing consulting services and assistance in matters concerning compliance with immigration legislation;
- control legalization processing of documentation required for receiving labor, student, business visa into different countries, included Russia Federation;
- nondelay service of private requests, included VIP requests, checking and handling appropriate documentation;
- control of courier section: delivery, submission, receiving;
- Providing written and oral consultations;
- Work with internal customer Data Base, expansion of dealing area;
- daily business correspondence;
- prompt solutions in nonstandard situations;
- daily records of dealing schedule
4.2005-2.2007
General Consulate of Greece in Russia in Moscow, Manager of visa-passport-immigration department
- receiving appropriate documentation from applicants, oral consulting about submission common rules, in particularly requirements of Greek Consulate for following visa types: private invitation, tourist, business, labor, student, transit, national, group, visa of conjoins, diplomatic;
- replacement of colleagues, during they vacation time, in immigration department: consulting about requirements for Greek citizenship (passport), residence permit, receiving, checking and handling appropriate documentation etc.
- receiving, checking and handling of submitted documentation from Tourist Companies applicants for the acquisition of license;
- supervising and assisting an archive, accountant list processing;
- checking and handling of all location documentation, corrective action in the internal Data Base connected with updating information about existent applicants and recent;
- operation of specialized software Schengen-Visa, which included common information editing and particularly Schengen black-list.
12.2004-3.2005
Federal Registration Authorities in Moscow, Student (undergoing practicum training)
- Receiving, checking and processing of documentation submitted by firms;
- United public register of juridical persons processing in electronic and paper format;
- United public register of Individual businessmen processing in electronic and paper format;
- Oral consultations about required documentation for creation, reorganization, liquidation of juridical person or Individual businessman, about procedure and period of processing;
- United public register of dealership with estate property and land cadastre processing in electronic and paper format;
- Oral consultations about required documentation for registration of estate property.
- Receiving, checking and processing documentation submitted by applicants: contracts buying-selling, long leasing of residential and nonresidential premises.

Образование

Modern Academy for the Humanities;, Department of Law., Jurisprudence

Дополнительно

Компьютерные навыки:
Advanced user PC, programming skill: Microsoft Word, Excel, Power point, Corel Draw Graphics Suite X3, Garant, Consultant+.
1.fast orientation in big capacity information, ability to work under pressure, proactive think, knowledge of business processes and business ethics, well organized, pragmatic and practical, dynamic, excellent interpersonal skills, with good sense of humor, polite, with pleasant appearance.
2.I want to receive new qualification (skills) knowledge, work in dynamic developing company, where I could have growth perspective.
3.My hobby is playing chess, cars, sport: free struggle.
My favorite music: Classic, Greek national, Armenian Duduk.....
Водительские права категорий B,C