Администратор (Барвиха Luxury Village)

Описание

Work Experience
Sales Executive at ABC Sal
Tommy Hilfiger, Tommy Jeans, Ck jeans, Caroll, karl legerfeld
01-2021
* Maintain a strong floor presence driving sales and promoting customer service excellence.
* Acquire extensive knowledge on brands, collections and trends.
* Constant follow up on the brand performance and provide feedback related to the collection, loss opportunities, stock movements, sales turnover and other related activities.
* Follow up on the brands target in terms of sales progress, gross margin and sell-out.
* Maintain inventory control and stock replenishments of related Brands.
* Ensure proper replenishment of merchandise, display and visual merchandising standards to increase the sales turnover. .
* Propose new ideas/initiatives to boost the sales performance.
* Market the brands and raise awareness amongst the team through huddles, department meetings, etc.
* View change as an opportunity for growth and positively accept, deal with new practices and initiatives - Flexibility & Adaptability.
* Deal professionally with colleagues, develop and maintain strong relationship with customers by delivering high quality services and striving to exceed the customers' needs - Customer Centricity.

Sales Associate at ABC Sal
Maje,Ba&sh,Caroll,Tommy Hilfiger,DKNY,Ck jeans
2014-2020

* Ensure high levels of customer satisfaction through excellent sales service and VIP customer database.
* Implement cross-selling and communicate information on product features.
* Follow personal and department's sales target.
* Progress POS (point of sales) purchases.

Private teacher
2012-2014

* Assisting the teacher in the management of pupils and the classroom.
* Helping children in their studies and all areas of the national curriculum.
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Supervisor at Chef's plates restaurant
2017-2019
* Create schedules to ensure adequate and efficient staffing at all time.
* Directing other employees through their daily routines.
* interact with customers to make sure that they have a satisfactory experience.
* Making sure employees perform a variety of tasks, from preparing the food, stocking supplies, serving, charging people for their food, handling cash, credit cards, greeting customers.




























Scouts National Education in Lebanon
2010-2014

* Executive Office of scout leader .
* Receive all complaint and escalation case.
* Work on educational and entertainment activities with kids .
* Preparing files and appointments.

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Education
* Ecole officielle de Hrar 2011
* Lycée public de Hrar 2013
* Arts, Sciences and Technology University -Travel & Tourism management-2014

Skills
* Leadership, teamwork
* Effective management and problem solving skills.
* Flexibility & Adaptability.

Work achievements
* Emloyee of the quarter 2
2018
* Employee of the quarter 4
2019
* Employee of the quarter 1
2021
* Completed the following trainings:
Customer service/ Brands & trends/ Selling Techniques/ fashion terminology/ point of sale/ communication skills.
* Champion
training new joiners about procedures and mechanism.

Languages
Arabic
Russian
English
French