Программист

Описание

Mr. Bonner performs general computer technical support functions and provides prompt and effective problem-solving and troubleshooting. His skills include computer hardware and software installation, configuration, upgrade, and maintenance of networks.

Skills:
* Installs, configures, and upgrades operating systems and software, using standard business and administrative packages.
* Installs, assembles, configures and repairs computers, monitors, network infrastructures, and peripherals: printers, scanners and related hardware.
* Troubleshooting and solving computer systems, networks, hardware and software problems.
* Technical resource in assisting users to resolve problems with equipment and data.
* Provides assistance in hardware and software acquisition recommendations and justification.
* Maintenance of hardware and software related to the establishment and maintenance of LAN's and WAN's;
Education and Experience:
+ Dell Certified Systems Expert (DCSE).
+ Nine years practical experience as a Break/Fix Technician.
+ Four years practical experience as a Repair Technician.
+ Equivalent to two years of college-level coursework in computer science and information technology.

Work History:
* PC Repair, Inc. (2004-2009)
* CSR Technology Group, Inc. (2009-2010)
* Geek Choice (2009-2010)
* Decision One (2012)
* ELS Computers (2012-2016)
Licenses:
* DCSE Alienware X51 (Cert ID : 3060)
* DCSE Microsoft Windows 8 (Cert ID : 3086)
* DCSE XPS 9Q23 - 12 (Cert ID: 3089)
* Dell 2155cn and 2150cn Laser Printers Certification(ID:3026)
* DCSE Alienware M14x (Cert ID : 3041)
* DCSE Alienware M17x R3 (Cert ID 3031)
* DCSE Customer Induced Damage (English Spanish Portuguese) - Acknowledgement (Cert ID: 3053)
* DCSE XPS L421X-14, XPS L521X-15 (Cert ID : 3072)
* DCSE Latitude 10 Certification (DCSE ID : 3102)
* DCSE Vostro 5560 Certification (Cert ID : 3112)
* DCSE XPS 1810 - 18 (Cert ID: 3110)
* DCSE Foundation 2013 Desktops (Cert ID: 3114)
* DCSE Foundation 2013 Alienware (Cert ID: 3115)
* DCSE Foundation 2013 Portables (Cert ID: 3116)
* DCSE Foundation 2013 Ruggedized (Cert ID: 3117)
* DCSE Alienware 14 R1 Certification (Cert ID: 3120)
* DCSE Alienware 17 R1 Certification (Cert ID: 3121)
* DCSE Alienware 18 R1 Certification (Cert ID: 3123)
* DCSE Latitude E7240 and E7440 (Cert ID: 3124)
* DCSE 2000 Compellent Break/Fix (Cert ID: 3129)
* DCSE 2000 EqualLogic PS Series Break/Fix (Cert ID: 3130)
* DCSE Printer Foundations (Cert ID: 3138)
* DCSE Inspiron 3137 (Cert ID: 3139)
* DCSE Inspiron 2350 (Cert ID: 3140)
* DCSE Inspiron 7437 (CertID:3141)
* DCSE XPS 11/ 9p33 (CertID: 3155)
* DCSE Venue 11 Pro (7130-7139) (Cert ID : 3157)
* DCSE 2000 Storage Foundations Certification (Cert ID: 3167)
* DCSE 2000 Networking Foundations (Cert ID:3171)
* Latitude 3340 (DCSE ID:3168)
* DCSE Inspiron 5447/14 and Inspiron 5547/15 (Mainstream) (Cert ID: 3175)
* DCSE Inspiron 3442 /14 and Inspiron 3542 / 15 (Cert ID: 3176)
* DCSE Dell Storage SC4020 (Cert ID: 3180)
* DCSE Latitude 12 (7204) and Latitude 14 (7404) Rugged Extreme Certification (Cert ID: 3177)
* DCSE Inspiron 11 - 3147 (Cert ID: 3179)
* DCSE ESD Field Service Kit (Cert ID: 3182)
* DCSE Alienware Area 51 - Centauri (Cert ID: 3186)
* DCSE Dell Tech Tool Dispatch (Cert ID: 3188)
* DCSE Alienware Alpha (Coral) (DCSE ID: 3189)
* DCSE 1000 Client Foundations (Cert ID: 3194)
* DCSE SCv2000 Series Introduction And Overview (Cert ID: 3199)
* DCSE Client Data Migration for Installation Technicians (DCSE ID: 3200)
* DCSE Dell EqualLogic PS6610 Storage Array (Cert ID: 3201)
* DCSE 1000 Client Q3 Assessment (CertID: 3203)
* DCSE 2000 Wyse Thin Client Foundations 2015 (Cert ID: 3204)
* DCSE 1000 Enterprise Foundations (DCSE ID: 3202)
* DCSE Dell XC Servers for Nutanix Post Assessment (Cert ID: 3205)
* DCSE Client Warranty Cost Reduction (Cert ID: 3206)
* DCSE 1000 Enterprise Q4 Assessment (Cert ID: 3207)
* DCSE 2000 Storage 2015 (Cert ID: 3208)
* DCSE 1000 Client Q4 Assessment (Cert ID: 3209)
* Maintains a valid Driver's license and a satisfactory driving record.