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Curriculum vitaePERSONAL INFORMATIONElizaveta Mityakina 3 Likhachevsky per. 7/4, 125438 Moscow (Russia) +79299138848 elizavetamityakina@gmail.com Skype beatle liza Sex Female | Date of birth 22 May 1996 | Nationality Russian ! WORK EXPERIENCE! 03/01/2012–10/11/2012Customer Relationship ManagerChocolate Dream, Moscow (Russia) ▪Attracted new customers and formed a useful database for new clientele ▪Negotiating with individuals, corporate executives, community organizations and the media ▪Learned how to arrange meetings in both formal and informal styles ▪Successfully passed the training "Business Communication Skills04/12/2012–20/07/2013Administrative secretaryCentral Offices Ltd.., Moscow (Russia) ▪Positively answered phone calls and mails using basic business language ▪Receiving and screening visitors ▪Maintained adequate amount of Office Stationery and Supplies to prevent shortages ▪Managed Client Relationships by successfully maintaining and creating the company's interactions with current and future customers ▪Smooth execution of meetings by providing the visitors everything that needed11 / 0 8 / 2 0 1 3 – 0 2 / 0 1 / 2 0 1 4Key account managerPayment system RURU, Moscow (Russia) ▪Establishes productive , professional relationships with the key customers ▪Proactively assesses, clarifies, and validates customer needs on an ongoing basis Leads solutions development efforts that best address customer needs ▪Completes strategic customer account plans that meet company standards ▪Keeping up to date with competitive marketing team and campaigns05/2014–09/2014Line cookCactus Cafe Club, Vancouver (Canada) ▪Gained the ability to handle stress ▪Time-management skills ▪Always be active and initiative ▪Experience working abroad 11 / 2 0 1 4 – P r e s e n tIndividual EntrepreneurEnglish4you, Moscow (Russia) 14/5/18 © European Union, 2002-2018 | http://europass.cedefop.europa.eu Page ! / ! 15

▪Individual Entrepreneur ▪Creating individual programs to each student ▪Successfully preparing for exams ▪Giving students a desire for further education ▪Organizning speaking clubs and events ▪Created my own mobile app with loyalty system for customers 04/2017–PresentGlobal Intellect ServiceFranchise, Moscow (Russia) ▪ Extensive knowledge of business processes and procedures ▪ A b i l i t y t o m a k e w e l l - i n f o r m e d b u s i n e s s d e c i s i o n s ▪ Proficient in the preparation and evaluation of business reports ▪Traveled and worked extended hours ▪Knew how to deal with people from different generations ▪Learned human psychology ▪Became an expert in different business process, especially in digital marketing and mobile apllications ▪Trained stuff and motivated them ▪Raised a team of 94 franchisees all around Russia ▪ A n a l y z e d w o r k p l a n s a n d i m p l e m e n t e d e ff i c i e n c y u p d a t e s w h e n n e c e s s a r y. ▪Ensured that an optimal level of client support was provided.EDUCATION AND TRAINING! Incomplete higher educationRUDN (People's Russian Friendship University), Moscow (Russia) ▪ Informatics ▪ Higher mathematics ▪ History of Economics ▪ Accounting ▪ Investment economy ▪ Statistics ▪ Macroeconomics ▪ History of Management thinking 06/2012–08/2012Naipier University, Edinburgh (Scotland) ▪Created presentations and working in a team ▪Organized mini-groups ▪Did an investment project DiplomaNiagara College, Niagara Falls (Canada) ▪Cooking ▪Pastry ▪Butchery ▪Informatics ▪Mathematics

Curriculum vitaeNiagara College, Niagara Falls (Canada) 08/2016–11/2016Certificate in Make-up artBEAUTY AND MAKEUP CENTER, Moscow (Russia) 03/2016–07/2016Certificate of HR managerPerformia, Moscow (Russia) How to hire a productive employee How to build a team How to raise a leader 12/2017–02/2018Certificate of orator-How to make public speeches and work with audience -How to overcome a fear of public speeches -How to work with your voice/ gestures -How to build reliable relationship with people and customers -How to do effective networking PERSONAL SKILLS! Mother tongue(s)RussianOther language(s)UNDERSTANDINGSPEAKINGWRITINGListeningReadingSpoken interactionSpoken productionEnglishC2C1C2C1C1IELTS SpanishA2A2A2A2A1Levels: A1 and A2: Basic user - B1 and B2: Independent user - C1 and C2: Proficient user Common European Framework of Reference for Languages Communication skills▪ Excellent communication skills gained during my work as an english teacher and as a customer relationship manager and as a regional manager in international IT company ▪ Experienced public speaker. Held events for more than 120 people ▪ Finished a course of oratory skills ▪ Became an effective team player and listener during my work as a cook ▪ At an easy rate finding a solution to any problem that occurs ▪ I have got an approach browsing customers and initiate conversations to determine buying preferences ▪ Creative thinking and brainstorming ▪ Very active, friendly and stress resistant in difficult situationsOrganisational / managerial skills▪ Excellent organization and time management skills ▪ Easily adapt to new conditions ▪Organized more than 25 events Job-related skills▪ Active interest in developing effective strategic planning ▪ Ensuring prompt action and responsiveness to the customer ▪ Developing customer loyalty, utilizing CRM systems ▪ Understanding sales methodologies ▪ An ability to find and lead new customers ▪Professional in loyalty systems and digital marketing 14/5/18 © European Union, 2002-2018 | http://europass.cedefop.europa.eu Page ! / ! 35

PERSONAL INFORMATION Elizaveta Mityakina 3 Lihachevskiy per. 7/4 76, 125438 Moscow (Russia) +79299138848 elizavetamityakina@gmail.com Skype beatle liza Sex Female | Date of birth 22 May 1996 | Nationality Russian JOB APPLIED FOR Pre-primary education teaching professional WORK EXPERIENCE 11 / 2 0 1 4 – P r e s e n t I n d i v i d u a l E n t r e p r e n e u r / E n g l i s h t e a c h e r English4You, Moscow (Russia) ▪ Creating individual programs for each student ▪ Successfully preparing for exams IELTS, EGE ▪ Giving students a desire for further education ▪ Organizing speaking clubs and events ▪ Created own mobile app with loyalty system for customers ▪ Evaluate student work, such as literary writing, research papers, and analysis tasks, by using teacher-developed rubrics and holistic practices. ▪ Created course materials, assessments, projects, and a syllabus for each course in English . ▪ Graded tests, essays, reports and other assignments – Regularly provided students with feedback in line with the faculty assessment systems. 04/2017–Present Franchise Global Intellect Service ▪ Extensive knowledge of business processes and procedures ▪ Ability to make well-informed business decisions ▪ Proficient in the preparation and evaluation of business reports ▪ Traveled and worked extended hours ▪ Knew how to deal with people from different generations ▪ Learned human psychology ▪ Became an expert in different business process, especially in digital marketing and mobile apllications ▪ Trained stuff and motivated them ▪ Raised a team of 147 franchisees all around Russia ▪ Analyzed work plans and implemented efficiency updates when necessary. ▪ Ensured that an optimal level of client support was provided. ▪ Worked in Branch in India 09/2018–12/2018 English Teacher Auroville English Laboratory, Auroville (India) ▪ Developed English lesson plans in line with the national curriculum: Planned English lessons to meet curriculum standards. 20/1/19 © European Union, 2002-2018 | http://europass.cedefop.europa.eu Page 1 / 4 Curriculum vitae Elizaveta Mityakina ▪ Helped students understand, speak, read and write in English. ▪ Delivered engaging, coherent lectures and motivating lessons to students across all Key Stages. Utilized learning technology in the planning and delivery of lessons. ▪ Modified assignments and activities to meet the learning needs of individual students – Identified and sorted into small, similarly skilled groups. ▪ Classroom management: Prepared English classroom and coursework materials, homework assignments, and handouts. Prepared course work, planned class sessions: Selected/integrated appropriate instructional materials for classroom instruction – Organized/delivered classroom lectures to students. Arranged extra-curricular activities and set targets for pupils. 01/2017–04/2017 Private English Tutor Domina, Sharm El Sheikh (Egypt) ▪ Adapted course content based on university core requirements, assessment practices, and recommended foreign language standards. ▪ Create lesson plans and instructional activities for English language learners to develop proficiency in speaking, listening, and comprehending English ▪ Meet with students during office hours after class to discuss progress in language program and to make recommendations for next courses to take. Digital skillsSELF-ASSESSMENTInformation processingCommunicationContent creationSafetyProblem solvingProficient userProficient userIndependent userIndependent userIndependent userDigital skills - Self-assessment grid ▪MS Office (Excel, Word, PowerPoint, Outlook,Pages, Keynote) ▪Able to create presentations/ flyers/ ads pictures ▪Proficient user of CRM systems and mobile apps

Curriculum vitaeEDUCATION AND TRAINING TESOL 150 HOURS Arizona State University ▪ Apply best practices for teaching listening, speaking, and pronunciation ▪ Design lesson plans and learning activities ▪ Maintain control of a classroom and avoid teacher burnout ▪ Understand basic modes of language learning Certificate of orator Liga Oratorov, Moscow ▪ How to make public speeches and work with audience ▪ How to overcome a fear of public speeches ▪ How to work with your voice/ gestures ▪ How to build reliable relationship with people and customers ▪ How to do effective networking HR Certificate Performia Ltd ▪ How to hire a productive employee ▪ How to build a team ▪ How to raise a leader 2014 Diploma Niagara College, Niagara Falls (Canada) 06/2012–08/2012 Investment Project Naipier University, Edinburgh (Scotland) ▪ Created presentations and working in a team 20/1/19 © European Union, 2002-2018 | http://europass.cedefop.europa.eu Page 2 / 4 Curriculum vitae Elizaveta Mityakina ▪ Organized mini-groups ▪ Did an investment project First AID Certificate Niagara College, Niagara Falls (Canada) PERSONAL SKILLS Mother tongue(s) Russian Foreign language(s) UNDERSTANDING SPEAKING WRITING Listening Reading Spoken interaction Spoken production English C2 C1 C2 C2 C1 IELTS Spanish A2 A2 A2 A2 A1 Levels: A1 and A2: Basic user - B1 and B2: Independent user - C1 and C2: Proficient user Common European Framework of Reference for Languages Communication skills ▪ Excellent communication skills gained during my work as an english teacher and as a customer relationship manager and as a regional manager in international IT company ▪ Experienced public speaker. Held events for more than 120 people ▪ Finished a course of oratory skills ▪ Became an effective team player and listener during my work in Canada ▪ At an easy rate finding a solution to any problem that occurs ▪ I have got an approach browsing customers and initiate conversations to determine buying preferences ▪ Creative thinking and brainstorming ▪ Very active, friendly and stress resistant in difficult situations Organisational / managerial skills ▪ Excellent organization and time management skills ▪ Easily adapt to new conditions ▪Organized more than 25 events Job-related skills ▪ Excellent ability to facilitate and teach difficult concepts to students, including breaking down topics, scaffolding, re-teaching, and checking for understanding. ▪ Exemplary oral and written communication skills when delivering lectures to students and communicating with staff or other members of the university. ▪ Ability to foster beneficial and supportive relationships with students and other faculty members. ▪ Motivated to work independently, achieve my personal best, publish valuable research, and be a contributing member of the university community. ▪ Strength to persist despite obstacles, such as lack of resources, a limited amount of class time, and other challenges in the classroom. Digital skills SELF-ASSESSMENT Information processing Communication Content creation Safety Problem solving Proficient user Proficient user Proficient user Independent user Proficient user 20/1/19 © European Union, 2002-2018 | http://europass.cedefop.europa.eu Page 3 / 4 Curriculum vitae Elizaveta Mityakina Digital skills - Self-assessment grid ▪ MS Office (Excel, Word, PowerPoint, Outlook,Pages, Keynote) ▪ Able to create presentations/ lesson plans/ ads pictures ▪ Proficient user of CRM systems and mobile apps Driving licence AM, A1, B1, B14/5/18 © European Union, 2002-2018 | http://europass.cedefop.europa.eu Page ! / ! 55