Customer Service Representative (ENGLISH)

Описание

Rana Muhammad Abdullah
Lahore, Pakistan · +92 300 4992246
ranaabdullah698@gmail.com
CNIC: 35102-5061612-9
Address: Shah Kamal Road New Samanabad, Lahore
My strengths include excellent communication skills, strategic thinking, and a results-driven mindset. I am eager to bring my skills to a dynamic organization that values innovation and growth.
Experience
from Feb, 2021 - to present
freelancer, self employed
My responsibilities included flexible timing, content writing, creative writing, copywriting, blog writing, and product advertising.
apr, 2023 - ongoing
nhk world-japan program monitor, japan broadcasting corporation
Here my responsibilities are to monitor various NHK programs and news programs and give opinions to improve the quality of programs.

FROM MAR, 2023 TO APR, 2023
CALL CENTER EXECUTIVE-ABACUS, haier electronics campaign
As an inbound employee, I worked in Abacus as a call representative for the Haier campaign. Here, my duties included dealing with the demands of customers and dealers.
Education
2015
Matric, government pilot school, lahore
2017
fsc pre-engineering, kips college, lahore
Skills
I have experience in writing English content
Communication skills
Writing product descriptions
Usage of Excel, Word, and PowerPoint
Usage of QuickBooks accounting software
Typing skills, Emails
Activities
As a freelance writer, I often have to manage time to meet deadlines. Being an NHK monitor has widened my experience in analyzing different topics with a critical mindset. As a call center representative my primary focus was to deliver exceptional customer service and build a positive relation with customer through effective communication.