Technical Sales Support (Automotive Aftermarket Company)

Компания "JFL Consulting"

The Role

Main tasks

• Conduct seminars or webinars for distributors and their customers (repair shop & garages) (business trips, seminars, trainings, “round tables” with customers)
• Answer to technical questions from Automotive Aftermarket customers
• Manage customer claims
• Update technical presentations and documentation (TECHINFO, Marketing brochures etc.) in Russian language (comfortable with computer software)
• Prepare technical articles in Russian language for Marketing needs (promotion of product lines)

Technical Sales support

• Customer trainings and seminars
• Customer claims follow up & expertise at the first level prior to deeper analysis by Europe.
• Presence at Technical Centers & Universities in Russia

Marketing contribution

• Spare parts market analysis (incl. price analysis), new range and extensions research (incl. cross ref tables).
• Participation in exhibitions and professional events
• Animation on exhibitions or customer fairs
• Creation of technical content for the website in Russian language with the support of Marketing
• General marketing communications

The Candidate

• Higher Technical Education in automotive or mechanical sphere
• At least 3+ year’s experience in similar role
• Good communication skills
• Experience leading technical speech or training in front of audience
• Background experience hands-on with car/engine repair
• Independent, self-motivated and goal-oriented personality
• Dynamic and willing to help
• English

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