Администратор / Receptionist

до 45 000 руб.

Компания "Ibis Moscow Oktyabrskoye Pole"

We are happy to welcome you in our brand new opening hotel Combo ibis budget and ibis Moscow Oktyabrskoye Pole!!

Your duties will include:

• To provide a friendly welcome and high-quality service over the phone and on the guests arrival to the hotel.
• To find suitable solutions to meet customers’ needs depending on the possibilities available at the hotel.
• To carry out all necessary operations when guests arrive and depart (check-in/ check-out)
• Respond to a wide range of guest requests and promote hotel facilities
• Manage invoicing payments and cash operations during the shift
• Check the “room report” and keep housekeeping informed of any modifications
• Taking accommodation bookings over the phone, via email and the Internet
• Process and input group enquiries and reservations
• Customer service support via phone and email

What profile are we looking for?

• Language - English advanced
• Guest-oriented and service minded
• Good interpersonal skills
• Sales oriented
• Ability to listen and anticipate
• Diplomacy and self-control
• Well organized
• Smile!

We offer:

• Schedule 2/2 day/night
• Stable work in accordance with Russian Labor Code in an international company;
• Young & friendly team;
• "Best employee" nomination
• Free meals in hotel cafeteria;
• Opportunities for professional and career growth;
• Loyalty Program for employees «Bienvenue ACCOR», which offers discounts on accommodation in hotels and group services (car-rental service, restaurants, SPA- centers, etc.).

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