IT-специалист

ITIL Ipmlementation
Administration of the file - server definition through AD security groups
Setting up and maintenance of the office print server (more than 30 MFP Xerox)
Support for applications servers (1C, Consultant Plus, Olympus, etc.)
Participation in projects with the creation and support of both the Moscow office and regional offices
Executing projects as per the scope, within budget and per given deadlines
Providing solutions to the customers to minimize downtime of the IT infrastructure and ensure Business Continuity via the Change Management Process, viz. Request For Change (RFC), Customer Feedback Sessions and After Action Reviews (AAR)
Accountable for diagnosing, troubleshooting and resolving network related issues entailing network administration,
Purchase, installation and maintenance of servers (Dell PowerEdge line and R line)
Making regular inspections of regional offices (more than 30 offices in Russian-Caspian region) and providing training courses
Advising clients on technical issues
Prioritizing the workload and utilizing available resources to handle service requests to meet established SLA’s;
Providing dedicated executive support
Administration of Tandberg video conference
Recycling and disposal of hardware in accordance with environmental regulations..
Purchase, installation and maintenance of tape libraries (backup) Dell MD1200 (16 tapes) and Dell MD2000 (24 tapes)
Installation, configuration and maintenance of servers backup using CA ArcServe Brightstore software
Etc
Before worked in Tomsk Polytechnic University, Atomic Energy Plant (Aktau, Kazkhstan)