Менеджер по работе с клиентами

• Contracting process with all clients/partners of Training Centre.
• Weekly, monthly and yearly analytics and statistics.
• Customer relationship management
• Standardization of contract and terms of education,
• dunning process
• coordination of Partner - external training instructors’ work, contracting, business-plans, evaluation, accounting

• customers’ billing
• dunning process
• Weekly, monthly and yearly analytics and statistics

• Opening of clients accounts
• Consulting of clients
• Registration of clients orders
• Examination of clients’ legal capacity to sign orders
• Operations with bills of exchange

• Partner management ((discussion and monitoring of business plans, revenue planning, customer relationship management, account development, marketing support) (36 % target overcome)), portfolio development
• Coordination of Partner - external training instructors’ work, contracting, business-plans, evaluation, accounting
• Participation in Partner Strategy Focus Project
• Channel strategy and business development of partners-resellers